Jacyn was absolutely AWESOME to deal with! She did all she could to put me in the Expedition I fell in love with AND delievered it to me, she made the process GREAT! Thanks again!
Great customer service at Astro ford thank you Tito and Alex for getting me a car there and finding a way to get me a new car that is very reliable and affordable thank you guys at Astro ford for everything.
This was the first dealership that respected my time and honestly seemed to be the first to believe I was there to buy a car. I don't know what's wrong with so many other places, but Aaron was fantastic and i highly recommend him.
Tried to make another appointment and could not do so. Attempted 5 times to call service manager, left 5 messages
NO RETURN CALL FROM HIM.
I attempted to call a Mr. Roger the general manager of Astro Ford and left 3 messages NO RETURN CALL.
After 4 days still awaiting a return call from either of these Astro Employees. This Lisa person in service department gave me an appointment 3 weeks ago that I had to cancel and I did with a week's notice now she said my car is 13 years old and they may not have parts. I called the parts department and they had my part. I text her that. NO RESPONSE FROM ANY OF ASTROS' PERSONNEL. This is the WORST experience at a car dealership in my 79 years and I lived in several cities and states and had cars from GM, Ford, Chrysler and Toyota.
SHARON SETTLE
We highly recommend Astro Ford for your next vehicle purchase. They went Above and beyond service to us on a late evening spur of a moment purchase of a new vehicle. We want to thank Product Specialist, Lionel Bourgeois III for all you did for us. Thank You Sir. And thanks to everyone else involved.
Posted on Google by American Classics Restoration LLC.
After several hours of working with Aaron (sales guy), sales manager and Roger (GM) we got the deal we wanted on my new Bronco Sport. Ian (finance guy) was very quick processing our loan. Everyone was very friendly. We have been buying vehicles here for over 25 years and have always had a great experience
If you need a vehicle TODAY, Blake Lee and Alex Billinger are just the right duo to get the task done. Very pleased with these gentlemen. Woke up this morning not knowing what we would get. By 1230, we had a vehicle picked and process started. 5 stars FOR SURE!!!
Though we did not buy a car from Astro Ford, I must say that our salesman Travis was very helpful, friendly & understanding of our situation. There was zero pressure to buy from them, which I appreciated a lot!
Travis went out of his way to make sure we had all the info for what we wanted to see & drive. He also went above & beyond in the POURING rain! I would not be opposed to buying a car from him in the future.
Jaclyn Hudson called me out the blue, told her what was going on and she went to work. She got me in a car and went above what I thought she should do. She even deal with my crazy mom. Oh and when my daughter couldn’t figure something out when we were down the street. She came to us and help. I give the J experience a 5??go see her!!!
Update: I was so happy with my car. It hasn’t even been a month and now I have a blown head gasket. Now I do not believe Jaclyn knew it was a lemon bus service had to know.
Jacyn was absolutely AWESOME to deal with! She did all she could to put me in the Expedition I fell in love with AND delievered it to me, she made the process GREAT! Thanks again!
Great customer service at Astro ford thank you Tito and Alex for getting me a car there and finding a way to get me a new car that is very reliable and affordable thank you guys at Astro ford for everything.
This was the first dealership that respected my time and honestly seemed to be the first to believe I was there to buy a car. I don't know what's wrong with so many other places, but Aaron was fantastic and i highly recommend him.
Tried to make another appointment and could not do so. Attempted 5 times to call service manager, left 5 messages
NO RETURN CALL FROM HIM.
I attempted to call a Mr. Roger the general manager of Astro Ford and left 3 messages NO RETURN CALL.
After 4 days still awaiting a return call from either of these Astro Employees. This Lisa person in service department gave me an appointment 3 weeks ago that I had to cancel and I did with a week's notice now she said my car is 13 years old and they may not have parts. I called the parts department and they had my part. I text her that. NO RESPONSE FROM ANY OF ASTROS' PERSONNEL. This is the WORST experience at a car dealership in my 79 years and I lived in several cities and states and had cars from GM, Ford, Chrysler and Toyota.
SHARON SETTLE
We highly recommend Astro Ford for your next vehicle purchase. They went Above and beyond service to us on a late evening spur of a moment purchase of a new vehicle. We want to thank Product Specialist, Lionel Bourgeois III for all you did for us. Thank You Sir. And thanks to everyone else involved.
Posted on Google by American Classics Restoration LLC.
After several hours of working with Aaron (sales guy), sales manager and Roger (GM) we got the deal we wanted on my new Bronco Sport. Ian (finance guy) was very quick processing our loan. Everyone was very friendly. We have been buying vehicles here for over 25 years and have always had a great experience
If you need a vehicle TODAY, Blake Lee and Alex Billinger are just the right duo to get the task done. Very pleased with these gentlemen. Woke up this morning not knowing what we would get. By 1230, we had a vehicle picked and process started. 5 stars FOR SURE!!!
Though we did not buy a car from Astro Ford, I must say that our salesman Travis was very helpful, friendly & understanding of our situation. There was zero pressure to buy from them, which I appreciated a lot!
Travis went out of his way to make sure we had all the info for what we wanted to see & drive. He also went above & beyond in the POURING rain! I would not be opposed to buying a car from him in the future.
Jaclyn Hudson called me out the blue, told her what was going on and she went to work. She got me in a car and went above what I thought she should do. She even deal with my crazy mom. Oh and when my daughter couldn’t figure something out when we were down the street. She came to us and help. I give the J experience a 5??go see her!!!
Update: I was so happy with my car. It hasn’t even been a month and now I have a blown head gasket. Now I do not believe Jaclyn knew it was a lemon bus service had to know.
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Wonderful service!! If you need a vehicle you need to go see Chance at Astro Ford!! Chance and Ian were great to work with. Everything went so smoothly, we could not ask for a better transaction!
We took a “chance” on stopping in and buying a car from Chance at Astro Ford today. The experience from start to finish was wonderful. Chance handled the transaction with a wonderful personality and integrity.… More Two qualities that would make me return to Astro Ford and be a repeat customer in the future. We appreciate your professionalism. Thanks for a great car buying experience!
I absolutely recommend Tito Soto from Astro Ford for all your auto sales needs. He treated me like family and helped me get the vehicle I've been dreaming of. Thanks for everything, especially the fantastic customer service.
I recommend Tito Soto, He has great customer service! Very professional. He was also very knowledgeable and helpful with any information needed to find your dream car!
I purchased my new Ford Bronco from Astro Ford with the help Chance! Chance was a great person to deal with and made the process very relaxed and stress free. I never felt pressured and he was very knowledgeable, friendly and eager to help in anyway he could. Without a doubt, it was the best car buying experience I ever had. If you’re in the market and looking for someone to help, ask for Chance at Astro Ford. He was awesome!
Posted on cars.com by By Jeff from Ocean Springs, MS
Great car Dealership to do business very well inform with everything . From the car sales person to the finance person enjoy the whole experience. Well done.
Posted on cars.com by By Guy looking for truck from Gulfport Ms.
Very pro service. Avery Smith got all of my questions Answered promptly.
Ordering a truck was simple and quick.
Glad I came to Astro Ford
Five stars service and kudos to Tito Soto and Chance Johnson for their enthusiastic energy that makes possible you to have an excellent dealership experience and guarantee you will walk out with a great
Great experience. Laura contacted me via text and set me up with Blake since Aaron was on vacation. Blake did an excellent and turned me over to the new car manager th
Thank you Chance for helping me get my new 2022 F150. Very helpful and patient. Even took the time to help me switch out some things from my old truck to the new one. Love the truck.
The best experience I've had purchasing a vehicle. My transmission had issues and the service department helped identify the issues and stayed in contact with me during the process. However, I ultimat
I am beyond ecstatic about my new edge suv. Shai was a wonderful help. She made the process super smooth and easy. Honestly it was the best experience I’ve had buying a car.
Very professional dealership from sales to closing. Thanks to Molly for working with us and watching grandkids while doing the finance and title work. No surprises during the closing, just honest and s
Everyone was extremely helpful. Avery is an outstanding young man and I was very pleased that he I was there to give me valuable information about my purchase.
This was a true p