Coverage so good,
you can't put a price on it.
Lifetime powertrain coverage for your vehicle.
Coverage so good
it lasts a lifetime.
Don't take our word for it, check the claim details below.
$18,754,343.00
TOTAL CLAIMS PAID
NOVEMBER 2018
22,547
TOTAL NUMBER OF CLAIMS PAID
NOVEMBER 2018
PEACE-OF-MIND
With superior coverage, you will have true peace-of-mind throughout your ownership experience.
WARRANTY FOREVER® IS POWERTRAIN COVERAGE
that’s included with every qualifying new vehicle offered by a participating dealer. Coverage lasts for as long as you own your vehicle. All you need to do is complete the customary maintenance outlined in your Warranty Forever® agreement and you’re covered FOREVER!
NO COST TO YOU
UNLIMITED TIME & MILES
100% PARTS & LABOR
COVERAGE
ENGINE
TRANSMISSION
DRIVE ASSEMBLY
MAINTENANCE REQUIREMENTS
Simply follow the maintenance schedule outlined in your Warranty Forever® agreement and you’re covered for life.
Remember! All service must be performed at the selling dealer or a pre-authorized repair facility of your choice.
FREQUENTLY ASKED QUESTIONS
You found us!! Call now 1-855-322-5745 or submit an inquiry in the contact section below.
There is no catch; this program is provided to you at no charge. The only requirement is that you follow the customary maintenance outlined in your agreement and keep records of all customary maintenance performed. Maintenance records can easily be saved in the NAE/ NWAN Connect app.
The program provides coverage to the engine, transmission and drive axle components listed in the agreement for as long as you own your vehicle regardless of how long you own the vehicle and how many miles you drive.
The limit of liability is the NADA average retail value of the vehicle at time of claim.
The agreement is not eligible for transfer.
Contact the dealer where you purchased your vehicle, they will handle it from there! If you have any questions that you would like to ask us directly, you may call 1-855-322-5745 and speak with a claims specialist.
Claim specialists are available Monday–Friday 8:00am – 7:00pm and Saturday 9:00am – 5:00pm Central Daylight Time to answer all your questions.
There is no deductible on the program. All parts and labor are covered 100%.
No, you are not required to pay for covered repairs out of pocket. All repairs are paid via credit card by the program administrator. Please be sure, however, that all repairs are authorized prior to the repair being completed. Unauthorized repairs will not be covered.
Towing and rental car coverage is not provided by your Warranty Forever® agreement. However, if you purchased an extended service contract, your contract will most likely provide that coverage for you.
You are required to maintain your vehicle in accordance with the customary maintenance outlined in your Warranty Forever® agreement.
Recommended maintenance will need to be performed when your indicator signals you for maintenance, but cannot exceed the customary maintenance intervals outlined in your Warranty Forever® agreement. If you have any further questions, please contact a claims specialist at 1-855-322-5745.
Proper maintenance to any mechanical component is the best preventative measure in reducing future breakdowns. That is the reason we ask that you use these guidelines.
Manufacturers only require a minimum level of services to be performed and will often list them in the owner’s manual. Your driving conditions and environmental conditions can demand additional service work be performed to keep your vehicle performing at peak levels. While you are only required to complete the minimum services outlined in your Warranty Forever® agreement, we strongly encourage you to follow your dealership’s recommendations when being offered additional services.
No. All services must be performed by a professional service facility. This is to ensure proper documentation, as well as the workmanship of the services performed on your vehicle. See your Warranty Forever® agreement for complete details on customary maintenance requirements.
You can locate a dealer by emailing us at sales@astroford.com or by calling 1-855-322-5745.
Any service facility that has a license to do business. The facility must be able to provide a detailed repair order that contains the pertinent information regarding the services performed.
No, however, we strongly recommend it. ASE technicians are certified through a national non-profit organization to ensure the technicians competency in many areas of the automotive industry. Repair establishments with at least one ASE technician are permitted to display the ASE sign. Motorists should look for facilities that display the ASE Blue Seal of Excellence® logo.
You may call us at 1-855-322-5745 and PRE-AUTHORIZE any service facility that will be performing the maintenance while you are traveling. If you need assistance with this, you may also contact your selling dealer’s service department for details.
You are required to keep records of all maintenance performed on your vehicle. Record of maintenance must include the vehicle identification number (VIN), description of the vehicle, date of service, and your vehicle’s odometer miles. For your convenience, the NAE/NWAN Connect mobile app allows you to save all maintenance records associated with your vehicle.
Although you are required to have all repairs performed at your selling dealer, if you are 150 miles, or more, away from your selling dealer, you may take your vehicle to any licensed repair facility to have your repair work completed. For assistance, you may call us at 1-855-322-5745 or you may contact your selling dealer’s service department for details. Remember, repair service must be pre-authorized or the repairs performed by an outside dealer will not be accepted.
At the end of your pre-authorization call, you will receive a unique pre-authorization code. We suggest that you retain this code for your records.
The reason we require you to call prior to having your maintenance performed, is to assist you in your dealer’s absence. We will guide you and ensure that you have all the required customary maintenance completed on your vehicle, so you do not void your Warranty Forever® agreement.
The NAE/NWAN Connect mobile app is available for download on compatible iOS and Android devices. To download the app, visit the Apple App Store or GooglePlay store.
AVAILABLE ON IOS & ANDROID DEVICES
Access agreement information, upload attachments including maintenance records, claim photos, & more.
